Terms & Conditions
1. Scope of Application
These General Terms and Conditions of Sale ("General Terms" or "GTC") apply to all activities provided by the company Beauty by Rebecca Ruppli (hereinafter the "Company"), located at Chemin des Champs Blancs 51, c/o Rebecca Ruppli, 1279 Chavannes-de-Bogis.
The purpose of Beauty by Rebecca Ruppli is the operation of a beauty salon and all consulting and service offerings in the field of beauty and wellness, as well as the import, export, and sale of cosmetic and beauty products.
These General Terms apply to all sales made by the Company, whether through the Company’s website (www.beautybyruppli.com), through resellers, via telephone or email orders, oral agreements, or any other expression of intent.
By accessing and using the Company’s website, particularly by purchasing the Company’s products, the client acknowledges being bound by these General Terms, which they declare having read and understood.
The Company reserves the right, at its sole discretion, to amend these General Terms at any time. It is the client’s responsibility to regularly consult them to stay informed of any changes. The terms applicable at the time the contract is concluded apply, unless the client has expressly agreed in writing to different terms.
2. Contract Conclusion
The contract is concluded once the client accepts the offer proposed by the Company regarding the purchase of its products.
The contract is considered concluded in any case as soon as the client accepts the services proposed by the Company and/or orders products via the Company’s website or purchases products directly.
By accepting these General Terms, the client confirms they meet the required age limit set by the Company regarding its products and services. Generally, the Company does not sell products to individuals under 18. The Company reserves the right to contract with minors based on specific circumstances.
3. Prices
Unless otherwise agreed, all prices are listed in Swiss Francs (CHF). The Company reserves the right to display prices in other currencies depending on the countries where its products are sold.
All proposed prices do not include any additional amounts related to VAT, where applicable. The applicable VAT rate is determined based on the relevant country.
Prices also exclude any additional applicable taxes.
The Company reserves the right to change its prices at any time. The prices listed on the Company’s website apply at the time the contract is concluded.
4. Payment
The Company offers the following payment methods: invoice, credit card, PayPal, Twint.
Generally, the purchase price must be fully paid by the client upon contract conclusion. The Company will dispatch the ordered products once payment is received.
In certain cases, the Company may, at its sole discretion, issue an invoice and send the products before the purchase price has been paid.
If the invoice is not paid within the specified period, the client will be reminded. The client will automatically be in default if the invoice is not paid within the additional deadline.
From the point of default, the client agrees to pay default interest of 5% (five percent).
The Company reserves the right to require advance payment at any time without providing justification.
If the Company offers products for sale, rental, or other use via an online platform, it reserves the right to require payment to be made electronically during the order process (credit card, PayPal, or other chosen systems).
Clients may not offset any potential claims against the amount of an invoice owed to the Company.
For large orders, the Company is entitled to require a deposit.
The Company reserves the right to withhold delivery or service provision in the event of delayed payment.
5. Cancellation Policy
Appointments must be cancelled or rescheduled at least 24 hours in advance. Cancellations made less than 24 hours before the appointment or no-shows may be charged 100% of the treatment price.
6.1 Company Obligations
6.1.1 Delivery / Delivery Date
Delivery will be made within five (5) working days of the order for deliveries within Switzerland. Longer delivery times may apply for international sales.
If timely delivery is not possible, the client will be informed within five (5) working days of the order about the new delivery date or product availability. The Company will strive to propose an alternative.
If the Company, its suppliers, or third parties are unable to perform on time due to force majeure (e.g., natural disasters, pandemics, earthquakes, volcanic eruptions, avalanches, storms, war, political unrest, civil war, revolution, terrorism, sabotage, strikes, or nuclear accidents), the Company is released from its obligation during and for an appropriate time after such events.
If force majeure lasts longer than 30 (thirty) days, the Company may withdraw from the contract and must fully refund the client.
Any further claims, particularly for damages resulting from force majeure, are excluded.
Unless otherwise agreed, the place of performance is the Company’s registered address.
The service is considered rendered once the products are handed over to the delivery carrier chosen by the Company.
Unless otherwise specified, services are deemed fulfilled when the agreed service is provided. If no alternative is agreed, the place of performance is the Company’s headquarters.
6.1.2 Assistants
The Company expressly reserves the right to engage assistants to fulfill its contractual obligations.
6.2 Client Obligations
The client is required to take all necessary measures as soon as possible to enable the Company to provide its services. This includes being available at the agreed time, place, and in the agreed manner. Depending on the circumstances, the client must also provide all necessary information and documents to the Company.
7. Warranty
The Company guarantees that its products are free from material or manufacturing defects.
The warranty period is 1 (one) month.
Any defects must be reported immediately. The Company will decide whether the defective product should be repaired or replaced.
The client can claim a price reduction or refund only if repair or replacement is not possible. No replacement product will be issued during the repair period. The warranty on the repaired part restarts; for other parts, the original warranty continues.
Refunds and exchanges are excluded.
8. Liability
Any liability for indirect or consequential damage is excluded.
Liability for direct damage is limited to the sale price of the product/service. This limitation does not apply in cases of fraud or gross negligence.
The client must notify the Company immediately of any damage.
Any liability for assistants is limited to the extent permitted by law.
9. Intellectual Property Rights
The Company holds all rights to its products and services.
Neither these General Terms nor any related individual agreements constitute a transfer of intellectual property rights, unless explicitly stated.
Any reuse, publication, or dissemination of information, images, texts, or other materials received in connection with these provisions is prohibited unless explicitly authorized.
The client must ensure they do not violate third-party intellectual property rights when using content in connection with the Company.
10. Data Protection
The Company processes and uses data collected at the time of contract conclusion to fulfill its obligations. All necessary measures are taken to ensure data protection in accordance with legal requirements.
The client agrees to their data being stored and used as per the contract and understands the Company may share data in response to court or authority orders.
Unless the client expressly objects, the Company may use their data for marketing purposes.
Necessary data may be shared with service partners or third parties involved in service execution.
Swiss data protection law applies.
11. Entire Agreement
These General Terms replace all prior agreements or provisions. Only individual contractual provisions that specifically override these General Terms shall take precedence.
12. Severability
If any provision of these General Terms or any annex is or becomes invalid, the validity of the remaining provisions is not affected. The invalid provision will be replaced by a valid one that best reflects its intent. This also applies in the case of contractual gaps.
13. Confidentiality
The client, the Company, and any assistants agree to keep all exchanged or acquired information confidential. This obligation continues even after the end of the contract.
14. Governing Law / Jurisdiction
These General Terms are subject to Swiss law.
Any disputes shall be handled by the courts at the Company's registered address, unless otherwise required by law.
The Company may also bring legal action at the client’s place of residence.
This contract serves as an acknowledgment of debt within the meaning of Article 82 of the Swiss Federal Act on Debt Collection and Bankruptcy (LP).
The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
15. Contact
For any questions or information requests, the client can email: info@beautybyruppli.com.
We will be happy to assist you!